CONDITIONS OF SALE

 APPLIANCES, ACCESSORIES AND DISPLAY PRODUCTS

 

On acceptance of your Sales Order, the client agrees to the following conditions of Sale:

 

General Conditions of Sale

  1. 100% payment required on all units prior to manufacture, dispatch and/or delivery
  2. Prices are subject to exchange rate fluctuations and supplier price changes
  3. All pricing is at RRP based on customer payment via EFT. Credit card rates may apply if payment is made via credit card
  4. All Sales orders are valid for 7 days
  5. All units remain the property of The Wine Room until fully paid for
  6. All risk in using the units shall pass onto the Client upon installation

 

Brand Warranties and Deliveries

  1. Note: All Warranties, lead times, return policies and delivery costs are determined by the Supplier.
  2. Artevino offers a 2 year warranty on your unit. Delivery excluded from pricing; and quoted separately. Self-installation by client. Lead time on most units is 12-14 weeks from date of payment
  3. Bosch offers a 3 year warranty on your freestanding unit. Lead time is 5 days for CPT and JHB, stock dependant; 2 weeks for other areas in CPT. Delivery and installation excluded from pricing; and quoted separately if required - to be advised upon purchase.
  4. Bottega Del Vino: Delivery excluded from pricing; and will be quoted separately. Lead time on most units is 3-5 business days from date of payment, stock dependent
  5. Coravin offers a 2 year warranty on your unit. Delivery excluded from pricing; and quoted separately. Lead time on most units is 1 week from date of payment, stock dependent
  6. Dunhill Returns policy: anything that isn’t completely to your satisfaction can be returned (in original condition and packaging) for a full refund, subject to review of product by the supplier
  7. Enomatic Wine Systems offers a 1 year warranty on your unit. Each unit requires a 6 monthly service. Elite units require. The Elite system requires software to support the installation - please enquire about this extra cost with The Wine Room. Lead time is 4- 8 weeks from date of payment. Delivery and installation included into unit price within Cape Town. For other areas, an additional travel charge may apply. Lead time is 4- 8 weeks from date of payment, stock dependent.
  8. Eurocave offers a 3 year warranty on your unit. Delivery excluded from pricing; and quote
  9. Gaggenau offers a 5 year warranty on your unit. Lead time is 10-12 weeks from date of payment, stock dependant. Delivery and installation excluded from pricing; and quoted separately if required - to be advised upon purchase.
  10. Kaelo offers a 2 year warranty on your unit, subject to installation by a qualified Kaelo installer. Delivery excluded from pricing; and quoted separately. Lead time on most units is 1-2 weeks from date of payment, stock dependent
  11. LÁtelier Du Vin:Delivery excluded from pricing; and will be quoted separately. Lead time on most units is 3-5 business days from date of payment, stock dependent
  12. Le Verre De Vin offers a 12 month warranty on your unit. Delivery and installation excluded from pricing and quoted separately. Lead time on most units is 2-3 weeks, stock dependant. Excludes gas supply and connection.
  13. Liebherr offers a 3 year warranty on your unit. Delivery and installation included within Cape Town, Durban and Johannesburg. For other areas, an additional travel charge may apply. Lead time on most units is 2 weeks from date of payment, stock dependent.
  14. Kaelo offers a 2 year warranty on your unit, subject to installation by a qualified Kaelo installer. Delivery excluded from pricing; and quoted separately. Lead time on most units is 1-2 weeks from date of payment, stock dependent
  15. Riedel: Free delivery on orders over R 1 500.00 only. Delivery costs for smaller orders can be quoted separately. Lead time on most units is 1-2 weeks from date of payment, stock dependent. Goods returned only if undamaged and in original undamaged packaging. Full T&C: www.reciprocal.co.za
  16. Schott Zwiesel: Delivery costs excluded and can be quoted separately. Lead time on most units is 1-2 weeks from date of payment, stock dependent. Goods returned only if undamaged and in original undamaged packaging
  17. Scotsman offers a 1 year warranty from date of installation, on spares and labour. Travelling to and from the machine will be for your account. Stock is ex Boksburg and Cape Town and lead time on most units is 3-5 days, stock dependent. Pricing excludes delivery and installation, which can be quoted on separately.
  18. Sensorist offers a 2 year warranty on unit parts for defects on the unit/s. Delivery excluded from pricing; and quoted separately. Self-installation by client or quoted on request. Lead time on most units is 1-2 weeks from date of payment, stock dependent.
  19. Snomaster offers a 2 year warranty on your unit. Delivery excluded from pricing; and quoted separately. Self-installation by client. Lead time on most units is 2-4 weeks from date of payment, stock dependent
  20. Tefcold offers a 1 year warranty on your unit. Delivery excluded from pricing; and quoted separately. Self-installation by client. Lead time on most units is 2-4 weeks from date of payment, stock dependent
  21. U-line offers a 2 year warranty on your unit, subject to installation by a qualified U-Line installer. Delivery excluded from pricing; and can be quoted on request. Self-installation by client or quoted on request. Lead time on most units is 1-2 weeks from date of payment, stock dependent
  22. Vinturi: Delivery excluded from pricing; and quoted separately. Lead time on most units is 1 week from date of payment, stock dependent
  23. Winesor: Delivery excluded from pricing; and quoted separately. Lead time on most units is 2-3 weekfrom date of payment, stock dependen. Please refer to https://www.cigsor.com for full conditions of sale
  24. Winterhalter: Winterhalter offers a 2 year warranty on all appliances. Lead time is 2 weeks for units in stock; otherwise 6-8 weeks for new imported stock. Pricing includes install in most South African centres. Installation costs are excluded and can be quoted separately.
  25. Zalto: Delivery excluded from pricing; and quoted separately. Lead time on most units is 1 week from date of payment, stock dependent
  26. Zzysh - Delivery excluded from pricing; and quoted separately. Approx lead time 5 to 7 working days. Zzysh offers a general guarantee against material and manufacturing defects for two years. Products that become defective during normal use and in compliance with the care instructions will be repaired or replaced at the supplier's discretion.
  27. The Wine Room Display products: Delivery and installation not included in pricing and quoted separately. Lead time on most timber units is 4-6 weeks from date of payment, stock dependent. Lead time on most steel/metal units is 2-4 weeks from date of payment, stock dependent.

 

CUSTOM WINE CELLARS, SPIRAL CELLARS AND CLIMATE CONTROL

 

Conditions of sale for Custom Wine Cellars, Spiral Cellars and Climate Control units are issued to client with cost estimates as required